The Waterline, July 2025
WSA Announces New Outage Map

At the Douglasville-Douglas County Water and Sewer Authority (WSA), keeping our customers informed is a top priority — especially when it comes to service interruptions. That’s why we’re excited to announce the launch of our brand-new online outage map. This is the first in a series of improvements planned for the year, designed to enhance […]
WSA Closed on Independence Day
2025 Consumer Confidence Report Now Available

Our 2025 Consumer Confidence Report is now available! Each summer, WSA publishes an important document about water quality called the Consumer Confidence Report (CCR). The CCR gives the community valuable information about our drinking water system, contaminant testing, and a host of other water topics that may interest you, your family, neighbors, co-workers, and friends. If […]
The Waterline, June 2025
A Milestone for the Community: WSA breaks ground on Dog River Reservoir Expansion Project

The Douglasville-Douglas County Water and Sewer Authority (WSA) officially broke ground on the Dog River Reservoir Expansion Project during a ceremony on Thursday morning at the Dog River Recreational Complex. The event marked the beginning of a major initiative designed to secure the community’s drinking water supply for the next 50 years. “A safe, abundant […]
Changes to Electronic Payment Fees Starting on June 20

Beginning on June 20, 2025, there will be a change to the transaction fee structure for certain electronic payments. What’s Changing? The transaction fee is changing from a flat fee to a percentage-based fee (2.95%) for credit/debit cards. The transaction fee for ACH/EFT payments is increasing to $2.75. This fee is charged by InvoiceCloud, our […]
Dog River Recreational Complex Closed due to Dog River Reservoir Expansion Project

DOUGLASVILLE, GA — The Douglasville-Douglas County Water and Sewer Authority (WSA) would like to thank the community for its continued support of the Dog River Reservoir Recreational Complex throughout the years. Due to recent cost-saving measures on the Dog River Reservoir Expansion Project and to ensure the public’s safety as we begin the project, the […]
The Waterline, May 2025
The Unsung Heroes Behind Every Drop: Celebrating H2O Pros Everywhere

Their work goes beyond the tap. Public health, safety, and sustainability all begin with our water workforce. Every time you turn on the tap, flush a toilet, or see a clean stream flowing through your neighborhood, you’re witnessing the work of dedicated individuals who keep our communities running smoothly — often behind the scenes. Today we […]
WSA earns statewide recognition at GAWP Spring Conference

The Douglasville-Douglas County Water and Sewer Authority (WSA) brought home a wave of victories from the Georgia Association of Water Professionals (GAWP) Spring Conference in Columbus, earning honors in multiple categories. WSA’s all-star team, the “Water Dawgz”, competed in and captured the state’s first-ever Hydrant Hysteria championship. Bear Creek Water Treatment Plant was named Best […]
Construction on Dog River Reservoir Expansion Project to begin next month

The Douglasville-Douglas County Water and Sewer Authority (WSA)is taking a historic step forward in water security as they are set to break ground next month on a significant expansion of the Dog River Reservoir, a project aimed at securing the county’s long-term water supply. “This is a landmark occasion for our Douglasville and Douglas County […]
Spring Open House: Get to Know Your H2O

Have you ever wondered what it takes to deliver clean, safe drinking water straight to your tap? Curious about the science behind water treatment — or just looking for a fun, family-friendly day out? Join us for our Spring Open House at the award-winning Bear Creek Water Treatment Plant, where science, sustainability, and community come […]
The Waterline, April 2025
Hooch, There It Is: WSA dives into 15th annual Sweep the Hooch

We rolled up our sleeves, laced up our boots, and got to work—and what a day it was! With sunny skies, crisp spring air, and an all-star team ready to make a difference, #TeamWSA had a blast showing some love to Sweetwater Creek State Park during the annual Sweep the Hooch cleanup. So, what is […]
The Waterline, March 2025
The Waterline, February 2025
The Waterline, January 2025
Don’t Burst Under Pressure: Protect Your Pipes this Winter

As temperatures drop and winter weather sets in, it is essential to take proactive steps to protect your home. One of the most important steps is to protect your plumbing system. Why? When water inside pipes freezes, it expands, creating pressure that can cause pipes to crack or burst. Even a 1/8-inch crack can result […]
The Waterline, December 2024
The Waterline, November 2024
Recreational Complex closing for winter season on Nov. 23

DOUGLASVILLE, GA — The Douglasville-Douglas County Water and Sewer Authority (WSA) would like to thank the community for its continued support of the Dog River Reservoir Recreational Complex throughout the year. Please be advised that the recreational complex will close to the public for the winter season at 5:30 p.m. on Saturday, November 23, 2024. […]
The Waterline, October 2024
Fall Open House: Beyond the Flush

As the temperatures cool down and the leaves begin to fall, step behind the scenes and see a necessary process that keeps our community safe and healthy—wastewater treatment! On November 9, from 10 a.m. to 2 p.m., WSA will open the gates to our award-winning South Central Wastewater Treatment Plant for our annual Fall Open […]
The Waterline, September 2024
Calling All Local Businesses: Join WSA at the Vendor Fair and Pre-Proposal Meeting

Attention all subcontractors, vendors, and suppliers in Douglas County! The Douglasville-Douglas County Water and Sewer Authority (DDCWSA) is excited to announce an upcoming Vendor Fair and Pre-Proposal Meeting, and we want you to be part of it. This event is an excellent opportunity to gain insight about our Dog River Reservoir Expansion Project, a significant infrastructure […]
The Waterline, August 2024
The Waterline, July 2024
2024 Consumer Confidence Report Now Available

Our 2024 Consumer Confidence Report is now available! Each summer, WSA publishes an important document about water quality called the Consumer Confidence Report (CCR). The CCR gives the community valuable information about our drinking water system, contaminant testing, and a host of other water topics that may interest you, your family, neighbors, co-workers, and friends. […]
The Waterline, June 2024
The Waterline, May 2024
The Waterline, April 2024
Spring Open House: The Wonders of Water Treatment

Have you ever wondered what goes on behind-the-scenes to ensure that the water flowing to your tap is clean and safe to drink? Are you ready to dive into the world of water? Mark your calendars and join us from 10 am to 2 pm on May 11 at our award-winning Bear Creek Water Treatment […]
The Waterline – March 2024
WSA Receives Cigna Healthcare “Healthy Workplace” Designation

WSA is proud to be a 2023 Healthy Workplace Silver Designation recipient from Cigna Healthcare! The Cigna Healthy Workforce Designation recognizes that a commitment to employee well-being and vitality can impact everything from employee health and satisfaction to company productivity and business performance. “I am thrilled that we have been awarded the 2023 Healthy Workplace Silver […]
The Waterline, February 2024
Board of Directors Honors MNGWPD Essay Contest Winner

(L-R: Douglas County BOC Chairman Phil Miller, Douglasville Mayor Rochelle Robinson, WSA Vice-Chair Cindy Fedack, WSA Chairman Peggy Baugh, London Davis, board member Nia Brown, and WSA Executive Director Gil Shearouse. Not pictured: WSA board members John Dean and Christopher Flowers.) It was a packed house for last night’s board meeting, as the WSA […]
The Waterline, January 2024
Baby It’s Cold Outside: Tips on Winterizing Your Pipes

Now that we are in the throes of the winter season, proactive measures must be taken to protect your home from the harsh weather conditions. Whether you’re a veteran homeowner or a first-time buyer, winterizing your pipes can sometimes be overlooked. Did you know that a 1/8-inch crack can leak up to 250 gallons of […]
PUBLIC NOTICE OF TIME CHANGE

PUBLIC NOTICE OF TIME CHANGE Douglasville – Douglas County Water and Sewer Authority Work Session Date: Monday, January 26, 2026 Time: 4:30 p.m. Location: Community Room, Authority Administrative Offices, 8763 Hospital Drive, Douglasville, Georgia 30134 Pursuant to Georgia’s Open Meetings Act (O.C.G.A. Sec. 50-14-1 et seq.), notice is given that the Authority Board will hold […]
PUBLIC NOTICE OF TIME CHANGE

PUBLIC NOTICE OF TIME CHANGE Douglasville – Douglas County Water and Sewer Authority Board Meeting Date: Tuesday, October 28, 2025 Time: 4:30 p.m. Location: Community Room, Authority Administrative Offices, 8763 Hospital Drive, Douglasville, Georgia 30134 Pursuant to Georgia’s Open Meetings Act (O.C.G.A. Sec. 50-14-1 et seq.), notice is given that the Authority Board will hold […]